bj 99 Terms and Conditions

1. General Information and Applicability

These terms and conditions ("Terms") apply to the bj 99 platform and all services under it. By accessing bj 99 through its website, mobile application, or any other digital channel, or by creating an account, you are considered to have automatically accepted these Terms.

These Terms have been prepared for users residing in Bangladesh and are primarily governed by Bangladeshi law and customs. The bj 99 platform is designed for personal entertainment purposes and may not be used for any professional or commercial purpose.

If any part of these Terms is unclear to you, please contact our customer support team before you start using the service. To learn more about us, visit our About Us page.

2. Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account and use bj 99. Registration by anyone under this age is strictly prohibited. We may request a national ID or any other document to verify your age when necessary. If an account belonging to a minor is identified, it will be closed immediately and any deposited funds will not be returned.

2.2 Multiple Accounts Prohibited

Each user may open only one account. Creating more than one account using the same person, the same device, the same IP address, or the same payment method is prohibited. If this rule is violated, all associated accounts will be closed and any bonuses or winnings will be forfeited.

2.3 Registration Information

You must provide accurate and truthful information at the time of registration — including your name, date of birth, mobile number, and any other required details. bj 99 reserves the right to close any account created with false or misleading information at any time.

3. Account Security and Responsibility

It is your responsibility to keep your account login details — username, password, and any verification codes — fully confidential. bj 99 will not be liable for any loss resulting from sharing this information with another person.

If you notice any suspicious activity on your account, notify us immediately via live chat or email. Make it a habit to log out after each session, especially when using a shared or public device.

Transferring, selling, or renting your account is strictly prohibited. A bj 99 account is personal and non-transferable.

4. Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

The following payment methods are currently accepted at bj 99:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

4.2 Minimum Amounts

The minimum deposit amount is ৳300 (the same across all methods). The minimum withdrawal amount is ৳800. Transactions below these amounts cannot be processed.

4.3 Withdrawal Processing Time

Withdrawal requests are generally processed within 15 minutes to 2 hours. However, account verification, high transaction volume, or technical issues may cause delays in some cases.

4.4 Legitimacy of Funds

All funds deposited at bj 99 must belong to the user and come from a legitimate source. Transactions using a third party's bank account or payment method are not permitted. If this rule is violated, the associated account will be suspended and investigated.

5. Bonus and Promotion Terms

All bonus offers at bj 99 come with specific conditions. You are advised to read the terms of each offer carefully before claiming a bonus.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before the bonus can be withdrawn.

5.2 Other Promotions

Weekly reloads, cricket bonuses, slot events, and other promotions each have their own terms. The validity period, minimum deposit, and wagering requirements differ for each offer.

5.3 Bonus Abuse

Using multiple accounts to manipulate the bonus system, creating artificial betting patterns, or using any other dishonest method will result in the forfeiture of bonuses and winnings from the associated account. bj 99 has full authority to make final decisions on all bonus-related matters.

6. Game and Betting Rules

The bj 99 platform includes slots, live casino, sports betting, and other game categories. Each game has its own rules, which are displayed within the game.

6.1 Technical Errors

If a technical error occurs during a game, that round may be declared void and the stake will be returned. If a technical error causes an unusually large win or an incorrect payout, that amount will be reclaimed.

6.2 Internet Connection

If your internet connection drops during a game, the game state is saved on the server. Once reconnected, you can continue from where you left off. In such situations, bj 99's server records will be considered final.

6.3 Sports Betting

In sports betting, odds given before a match starts may change. The odds in effect at the time a bet is confirmed will apply to that bet. If a match is cancelled or left unresolved, the stake for that bet will be returned.

7. Prohibited Activities

The following activities are strictly prohibited on the bj 99 platform:

• Operating multiple accounts by the same person or group
• Using coordinated betting strategies to manipulate the bonus system
• Playing games or placing bets using automated bots or software
• Attempting to hack accounts or find security vulnerabilities in the system
• Using fraudulent payment information
• Attempting to log in using another user's details or identity
• Participating in or facilitating bet manipulation or match fixing
• Using the platform for money laundering or transactions involving illegal funds

Involvement in any of these prohibited activities will result in permanent account closure and legal action where necessary.

8. Account Suspension and Closure

8.1 bj 99's Authority

bj 99 reserves the right to temporarily suspend or permanently close any account at any time for any reason. This may be done in particular if any provision of these Terms is violated, if unusual or suspicious activity is detected, or if an investigation is required.

8.2 Closure at User's Request

Users may also request to close their account at any time by contacting customer support. If the wagering requirement has not been met at the time of closure, the bonus will be forfeited, but the original deposited funds may be returned subject to applicable conditions.

8.3 Inactive Accounts

An account may be marked as inactive if there has been no activity for an extended period. In this case, the user will be contacted and given the opportunity to reactivate the account.

9. Limitation of Liability

bj 99 will not be liable for any financial loss arising from use of the platform, unless that loss is directly caused by bj 99's own negligence. In particular, this applies to:

• A game or bet being cancelled due to an internet connection drop
• Account details being disclosed to a third party
• Security vulnerabilities in the user's own device
• Delays or issues caused by third-party service providers (payment gateways, game studios)

In the event of any dispute, bj 99's server logs and transaction records will be considered the final source of information.

10. Privacy and Data Protection

bj 99 treats the protection of users' personal information as a top priority. Information collected during registration and while using the platform is used solely for providing services, verifying identity, and relevant communications.

For full details on how we collect, store, and use your information, please visit our Privacy Policy page. It contains detailed information on cookie policy, third-party data sharing, and data protection practices.

Our entire website and all transactions are protected by SSL encryption. Your financial information is not stored directly in our system — payment processing is handled through the relevant secure gateways.

11. Responsible Gaming

bj 99 believes that gaming is a form of entertainment, and we always encourage responsible gaming. Our platform has a number of protective measures to help keep users safe.

Users can set deposit limits, betting limits, or session time limits for themselves. There is also an option to take a break from the account for a period of time if needed.

If you feel that gaming is having a negative effect on your personal or financial life, please read our Responsible Gaming Guide. It contains various ways to get help and advice on keeping yourself safe. Gaming is always for enjoyment — never as a way to solve financial problems.

12. Changes to Terms

bj 99 reserves the right to partially or fully update these Terms at any time. Users will be notified by email or platform notification before any significant change takes effect.

If you continue using the platform after a change, you are considered to have accepted the revised Terms. If you do not wish to accept the updated Terms, you have the option to close your account.

The most current version of these Terms is always published on this page. Previous versions are kept on record and can be obtained by requesting them through customer support.

13. Contact and Complaints

If you have any questions or points of confusion about these Terms, please contact our customer support team. We provide support in Bangla and English via live chat and email, 24/7.

Email: [email protected]

Any complaint must first be submitted to our customer support team. The support team will review the complaint and attempt to resolve it. If a resolution is not reached at the initial stage, the matter will be escalated to senior management. bj 99's decision in resolving disputes will generally be considered final.

For answers to common questions, you can visit our FAQ section — it covers the most frequently asked questions in plain language.